Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Client Story November 24, 2021 Global bank puts customer experience front and center as its engine for growth In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand.A large global bank — a Protiviti… Infographic September 14, 2021 Infographic: IT Audit Tech Risks in the Consumer Packaged Goods and Retail Industries Privacy, cyber breach, user access and data governance dominate the top technology challenges for consumer packaged goods (CPG) and retail organisations, according to the annual ISACA/Protiviti Global Survey of IT audit leaders and professionals. The respondents’ ranking of the top technology risks reflect the concerns of an industry that has experienced a massive shift to e-… Blogs July 4, 2022 7 Reasons Why Business Continuity and Technology Resilience Managed Services Will Benefit Your Business Operational leaders of nearly every organisation, regardless of size, geography or industry, have seen a seismic shift in the unexpected changes to operational processes over the last few years. From supply chain and infrastructure disruptions, remote work and severe staff shortages to rapidly rising prices, each business has a striking story to tell of how it has been impacted. It’s also likely… Blogs July 4, 2022 Labor Shortages Challenge Supply Chains to Automate While Retaining Employees and Their Trust Among the business topics that have dominated the press over the past two years, supply chain difficulties and labor shortages have certainly been at the top. But the two are not mutually exclusive. organisations across all industries are having a hard time finding employees to keep their supply chains operating as efficiently and smoothly as possible; goals that have been made more difficult… Blogs April 4, 2022 Creating a More Flexible and Resilient Supply Chain Starts With Identifying Key Risk Exposures No matter what they make or sell — computers, pet food, cosmetics, textiles — companies around the world are grappling with significant supply chain issues. It’s easy to blame the global health crisis for these problems, especially the labor, material and shipping container shortages. Certainly, the pandemic has played its part in exposing the global supply chain’s brittleness and exacerbating… Blogs March 9, 2022 The ‘Goldilocks Zone’ of Compliance and How to Face a Regulatory Audit With Confidence Frequent headlines of compliance breaches — and the likely morass of costly fines and penalties — are common in Australia’s regulatory environment. Meanwhile, executives are held personally liable, finding themselves on the monetary chopping block and facing potentially career-ending outcomes and/or criminal sanctions. Being on the wrong end of an audit by the Australian Securities &… Podcast September 20, 2022 Risky Women Podcast | Risk & Compliance at the Speed of Modern Business: Lynn Haaland Christine Halvorsen, Protiviti's U.S. Risk and Compliance lead, talks with Lynn Haaland, Chief Compliance, Ethics & Privacy Officer at Zoom Video Communications about the Risk and Compliance at the speed of modern business. Halvorsen and Haaland discuss how to establish a successful framework for managing privacy and compliance in a technology company and how to balance top privacy issues at… Newsletter September 13, 2022 Integrating Your Business and Talent Strategy: Partnering With Your CHRO Is a Strategic Imperative by Fran Maxwell, Managing DirectorPeople Advisory and Organisational Change Global LeaderToday’s challenging business climate demands that boards of directors and executive leaders view the organisation’s talent strategy in coordination and lockstep with their strategic business objectives. High-performing organisations are deploying a new talent game plan, led by their chief human resources… Infographic July 15, 2022 Infographic | Top Risks in the Hospitality & Airlines Industry: Labor and Economic Issues Dominate The global travel and tourism market has been on a bumpy recovery after losing roughly 62 million jobs in 2020, as companies adjust to disruptive government policies, changing consumer behavior and an ever-shifting demand for core products and services. In a survey conducted during a recent webinar, participants from the hospitality and airline industry shared their perspectives on… Flash Report March 26, 2020 CECL Deferred for Banks Due to the Impact of the COVID-19 Pandemic As public filers are preparing to file their first quarter financial statements for the period ending March 31, the unfolding COVID-19 pandemic and the related economic fallout have thrown mounting uncertainty as to what losses to report – and how to estimate them. Before the pandemic hit the market and caused stocks to lose 35% of their value, banks were well on their way preparing to estimate… Load More
