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  • Podcast Transcript

    November 22, 2023
    In the VISION by Protiviti podcast, Susan Yang, General Manager, International Payments and Network Management at the Commonwealth Bank of Australia, sits down with a pair of Protiviti payments experts to discuss how she and her team are leading the ISO 20022 program and the digital international money transfer (IMT) strategy execution for CBA. 
  • Podcast

    September 14, 2023
    In this episode, we discuss digital maturity in finance. Or more specifically, how more finance organisations are employing ERP systems, moving to cloud-based systems, transitioning more to analytics, and with that, understanding the talent management and risk management needs that are required with these major changes.  Sharing their insights on these issues are two Protiviti experts,…
  • Client Story

    March 31, 2021
    Effecting transformational change on a global scale is challenging for any organisation, in any environment. It is an even tougher hill to climb during a global pandemic. Yet, this didn’t stop one organisation, a worldwide leader in providing cleaner, softer water through innovative, sustainable solutions, from successfully pursuing a major global finance and IT transformation in 2020.
  • Client Story

    November 24, 2021
    In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand.A large global bank — a Protiviti…
  • Blogs

    July 4, 2022
    Operational leaders of nearly every organisation, regardless of size, geography or industry, have seen a seismic shift in the unexpected changes to operational processes over the last few years. From supply chain and infrastructure disruptions, remote work and severe staff shortages to rapidly rising prices, each business has a striking story to tell of how it has been impacted. It’s also likely…
  • Blogs

    July 4, 2022
    Among the business topics that have dominated the press over the past two years, supply chain difficulties and labor shortages have certainly been at the top. But the two are not mutually exclusive. organisations across all industries are having a hard time finding employees to keep their supply chains operating as efficiently and smoothly as possible; goals that have been made more difficult…
  • Blogs

    April 4, 2022
    No matter what they make or sell — computers, pet food, cosmetics, textiles — companies around the world are grappling with significant supply chain issues. It’s easy to blame the global health crisis for these problems, especially the labor, material and shipping container shortages. Certainly, the pandemic has played its part in exposing the global supply chain’s brittleness and exacerbating…
  • Newsletter

    September 13, 2022
    by Fran Maxwell, Managing DirectorPeople Advisory and Organisational Change Global LeaderToday’s challenging business climate demands that boards of directors and executive leaders view the organisation’s talent strategy in coordination and lockstep with their strategic business objectives. High-performing organisations are deploying a new talent game plan, led by their chief human resources…
  • Infographic

    July 15, 2022
    The global travel and tourism market has been on a bumpy recovery after losing roughly 62 million jobs in 2020, as companies adjust to disruptive government policies, changing consumer behavior and an ever-shifting demand for core products and services. In a survey conducted during a recent webinar, participants from the hospitality and airline industry shared their perspectives on…
  • Flash Report

    March 26, 2020
    As public filers are preparing to file their first quarter financial statements for the period ending March 31, the unfolding COVID-19 pandemic and the related economic fallout have thrown mounting uncertainty as to what losses to report – and how to estimate them. Before the pandemic hit the market and caused stocks to lose 35% of their value, banks were well on their way preparing to estimate…
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