Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Blogs October 17, 2022 For Telecoms, Cultivating Loyal Customers Requires Better Customer Data Management By Rupesh Mahto, Senior Director, Technology Consulting, Protiviti Australia Understanding and mapping the customer journey is the starting point from which to identify the key opportunity moments where access to the right customer data can help anticipate a service need, resolve an issue without asking, or offer a customised product — in other words, make the difference between cultivating… Blogs April 16, 2024 Why is data quality always an afterthought? For probably the umpteenth time, we use the term ‘garbage in, garbage out’ when we summarise problems with data quality. It has indeed become a cliché. Various industry studies have uncovered the high cost of bad data, and it’s estimated that poor data quality costs organisations an average of $12 million yearly. Data teams waste 40% of their time troubleshooting data downtime, even at mature… Client Story April 10, 2024 Data Excellence Paves the Way to SAP S/4HANA Readiness Elevate your business with robust data governance & SAP S/4HANA readiness. Learn how our client achieved seamless transitions & future-proofed operations. Whitepaper March 16, 2023 Modern data architecture as a strategic lever in the competitive landscape Data has become the life blood of businesses and properly managing that data to gain the most value is becoming ever more important as businesses seek to remain competitive. This Insights paper will address the importance of investing in the processes, practices, and technologies to maximise the value of data in an enterprise. Client Story April 9, 2021 Global Chocolatier Adopts Privacy Technology to Prevent Data Exposure Data privacy has become a strategic priority as companies adapt to comply with rapidly proliferating data privacy laws. Recent years have seen the adoption of the European Union’s General Data Protection Regulation (GDPR), the more recent California Consumer Protection Act (CCPA), and similar regulations. These safeguards require companies to document the types of protected personal data used in… Whitepaper December 2, 2021 Buy Now, Pay Later...and Gear Up for More Regulation First there were layaways. Conjured during the Great Depression when people were struggling to make ends meet, layaways allowed people to buy big-ticket items and pay in installments before walking away with their product. Layaways were especially popular around the holidays when many people reserved all their gifts in advance and started saving for them through a layaway programme. Then came the… Podcast September 1, 2021 Podcast – Today’s Challenges and Trends for Utilities Like organisations in virtually every industry today, utilities are addressing a number of critical challenges and trends in the market, from infrastructure demands, to calls to improve the customer experience, to talent demands, and much more.How will the future for utilities evolve? In this informative podcast, Peter Tumminello and Claire Gotham offer a number of interesting insights into these… Client Story February 8, 2023 Global Health Services Company Modernises Data and Applications with Microsoft A global health services company needed to execute on its corporate promise to deliver affordability and convenience to its patients. However, the company discovered that there was a disconnect between that promise and intended delivery. Further investigating that disconnect revealed that the organisation's procedures for tracking and delivering rebate payments were hampered by complex, time-… Newsletter October 25, 2024 Technology Insights Welcome to October issue of Technology Insights. Explore new webinars, videos, blogs, podcasts and much more. Blogs July 17, 2023 How CFOs drive strategy using data and analytics What’s behind the best data and analytics strategies? Simply stated, it’s the capabilities that allow companies to generate forward-looking insights to proactively drive critical business decisions and propel the business forward to meet strategic goals. Many organisations rely on data scientists who apply their algorithmic magic behind the scenes and ascertain insights from large… Load More
