Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Video June 2, 2020 Video - Demands of internal and external customers are more important than ever There are capabilities that are used today to evaluate external customers that should be applied internally. So take the voice of the customers and the learnings you have and apply them internally to ensure that the CFO's and Finance organisations are providing the best in class servicing to their internal customers. Survey April 4, 2024 CIOs and CTOs See Skills, Staffing and Talent as Top Risk Concerns Businesses today face a myriad of challenges as they work to adapt and transform their operational models in order to overcome future obstacles, including competitive pressures and cyber threats. Moreover, the global marketplace is deeply influenced by advancements in technology, changing regulations and economic factors, all of which necessitate access to skilled professionals and expertise.… Podcast Transcript June 29, 2023 Transcript | Cost Optimisation in Manufacturing – with Shawn Seasongood and Andrea Vardaro Thomas Well, it looks like a recession is coming. Or maybe it's not. Or maybe it is. It seems like it's been a long wait for the other economic shoe to drop. And in the meantime, many questions are arising around managing costs in organisations. CFOs and finance leaders continue to have a lot of questions, and get even more from their internal stakeholders and customers, about projections, cost… Newsletter October 22, 2021 'Times Are A-Changin' — Shifting Risks and Priorities in the Private Equity Landscape From geopolitical, regulatory and policy risks to disruptive technology and cyberattacks to fraud, workplace violence and lawsuits, today’s private equity firms must have embedded capabilities to address threats that vary in scope and severity and are emerging at ever-increasing speed. They must be adept at addressing risks far beyond unpredictable business cycles and volatile Podcast March 27, 2024 Podcast | ESG and AI – with Alyse Mauro Mason, Christine Livingston and Mark Carson Artificial intelligence, including but not limited to generative AI, has taken the world by storm over the past year, with organisations worldwide scrambling to identify where and how it can be used to strengthen their businesses and grow competitive advantage. Without question, as companies move quickly to employ these technologies, ESG issues come into play at a number of levels, from… Survey March 19, 2024 Views on Board Governance — Where Directors and C-Suite Leaders Align and Diverge The views of more than 1,000 directors and C-suite executives on the role and effectiveness of the board are the focus of this report on the results of our inaugural Global Board Governance Survey. This study -- developed by Protiviti, BoardProspects and Broadridge -- is, we believe, the first of its kind. It offers insights regarding the board’s priorities, performance and governance practices,… Infographic March 15, 2022 Infographic: Technology, Media and Telecommunications Executive Perspectives on Top Risks for 2022 and 2031 Restrictive government policies, the talent shortage, third-party outsourcing arrangements, disruptive digital technologies, and, of course, the persisting pandemic are the dominant risk issues being discussed in boardrooms and executive suites across the Technology, Media and Telecommunications (TMT) industry group. These risk issues and more are cited in Protiviti’s latest annual… Client Story March 10, 2023 Technology transformation and change management help non-profit organisation reach donors and improve fundraising United Way of Greater Toronto (UWGT), with an overriding mission to eradicate poverty, has successfully mobilised volunteers and financial resources to care for the needy in its communities since 1973. Today it’s the largest non-governmental supporter of social services in the region with a network of 300 agencies that meet urgent human needs and improve social conditions for more than two… Whitepaper August 13, 2024 Regulations and Demand for Accountability Set the Tone for the Future of ESG Disclosures In recent years, increasing pressures from a variety of stakeholders have combined to drive companies toward more sustainable practices in their business operations and greater transparency. The real game-changer, however, has been the proliferation of recent global environmental, social and governance (ESG) reporting regulations, which require a level of reporting far above the voluntary… Flash Report May 3, 2021 Customer Service and Complaints: How Firms Can Build Long-Term Resilience and New Capabilities Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their… Load More
