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Compliance Insights

The Compliance Playbook: Navigating the Financial Services Industry’s Compliance Priorities in 2025

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By Carol Beaumier and Bernadine Reese

The big picture: As we enter the new year, the financial services industry once again faces compliance risks that are increasingly diverse and complex.

Priorities by region: For 2025 we asked a larger-than-usual group of Protiviti colleagues across the globe to help identify the most pressing compliance issues in their market.

Common areas of concern: Artificial intelligence, financial crime, privacy and security, operational resilience, third party risk management, consumer protection, compliance function optimisation, and resourcing were identified as priorities in all regions.

Go deeper: Read about idiosyncratic issues in North America that have emerged from heightened uncertainty, regulators’ ESG focus in Europe and U.K., and conduct and culture concerns in Asia-Pacific. We also look back at our 2024 predictions.

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Common 2025 priorities

See our latest Compliance Insights Newsletter

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  1. https://www.mckinsey.com/capabilities/quantumblack/our-insights/the-state-of-ai
  2. Key requirements include information and communication technology (ICT) risk management; ICT third-party risk management, digital operational resilience testing; ICT related incidents, information sharing and oversight of critical third-party providers.
  3. https://pestleanalysis.com/what-is-pestle-analysis/

Sanctions and export controls: The current and future landscape for global financial institutions

While financial institutions will still face challenges complying with these requirements and detecting evasion, improvements made to sanction and export control compliance programs because of recent lessons learned have better prepared them for managing the risks. That said, there were important developments in 2024; there are areas to watch in 2025; and there are, for some institutions, additional program enhancements to be made.

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