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  • Whitepaper

    December 2, 2021
    First there were layaways. Conjured during the Great Depression when people were struggling to make ends meet, layaways allowed people to buy big-ticket items and pay in installments before walking away with their product. Layaways were especially popular around the holidays when many people reserved all their gifts in advance and started saving for them through a layaway programme. Then came the…
  • Whitepaper

    February 10, 2023
    The European Banking Authority (‘EBA’) advises on new guidelines on de-risking. The guidelines provide additional tools for financial service providers on how to provide inclusive basic payment services whilst effectively managing money laundering and terrorist financing risks. Here we will look into how to embed these new guidelines in your existing governance and processes in an inclusive and…
  • Client Story

    May 12, 2023
    A regional bank envisioned growing into a national financial institution – and put customer satisfaction at the heart of their growth strategy. Their customer-centric philosophy would demand deep transformation in all aspects of operations. Optimising processes and investing in new technology would enable scalable, high-touch services and result in increased operational efficiency and winning…
  • Whitepaper

    July 17, 2020
    How resilient is our organisation? How do we track our organisation’s change in resilience? Those are two of the most common questions posed by boards on the topic of resilience. The proper responses to these seemingly abstract questions require a firm understanding of the organisation’s ability to recover important services and functions, as well as the ability to benchmark resilience, either on…
  • Flash Report

    May 18, 2020
    Introduction On May 8, 2020, the Agencies[1] released a final version of the Interagency Guidance on Credit Risk Review Systems. This final guidance applies to all institutions supervised by the Agencies and supersedes regulatory expectations for credit risk review systems documented in Attachment 1 - Loan Review Systems – of the 2006 Interagency Policy Statement on…
  • Newsletter

    December 10, 2021
    Transparency and consequences can be powerful leadership deterrents. For the board and CEO and their personal brands, the critical question is, what will key decision-makers in their organisation do in situations when no one is watching? When the subject of ethical and responsible business behavior arises, Warren Buffett advises managers to evaluate every action they take — and not just by legal…
  • Flash Report

    February 28, 2022
    On February 23, Protiviti issued a Flash Report on Vladimir Putin’s recognition of two Ukrainian regions as “independent people’s republics,” deployment of “peacekeeping forces,” and demands that Ukraine disarm and negotiate the sovereignty of the two separatist regions. The Flash Report also summarised the sanctions that had been imposed by the West in response to Putin’s aggression. Much has…
  • Newsletter

    February 12, 2021
    Like any enterprisewide organisational change, implementing an operational resilience programme across an organisation requires a careful and collaborative effort to be successful. Whether implementation has been in the works for several years or is just beginning, turning the resilience programme from concept to reality is hard work. Except for the most dynamic and change-…
  • Whitepaper

    May 11, 2020
    Like all major employers, insurance companies are dealing with operational and workforce disruptions, as millions of their employees – adjusters, actuaries, underwriters, and risk and loss control managers, as well as analysts, as examples – adapt to a remote work environment. The industry’s policyholder surplus, invested funds set aside by insurers to pay claims, is under pressure as asset…
  • Newsletter

    March 26, 2020
    Protiviti is committed to remaining the source for insights on the latest news in compliance you’ve come to expect. While the articles in this issue were developed prior to the escalation of events regarding COVID-19, we know they may still be impacting your organisations amid the current circumstances.
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