Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Client Story November 24, 2021 Global bank puts customer experience front and center as its engine for growth In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand.A large global bank — a Protiviti… Client Story June 1, 2021 Global manufacturer of technology products revamps SIOP and warehouse operations to sustain growth The best businesses not only build markets, they also continually improve their systems and processes to support that growth. That was the case recently when a major U.S.- based manufacturer of technology products realised its success was outpacing its capabilities in two key areas: sales, inventory and operations planning (SIOP) and warehouse management. Infographic September 14, 2021 Infographic: IT Audit Tech Risks in the Consumer Packaged Goods and Retail Industries Privacy, cyber breach, user access and data governance dominate the top technology challenges for consumer packaged goods (CPG) and retail organisations, according to the annual ISACA/Protiviti Global Survey of IT audit leaders and professionals. The respondents’ ranking of the top technology risks reflect the concerns of an industry that has experienced a massive shift to e-… Flash Report March 26, 2020 CECL Deferred for Banks Due to the Impact of the COVID-19 Pandemic As public filers are preparing to file their first quarter financial statements for the period ending March 31, the unfolding COVID-19 pandemic and the related economic fallout have thrown mounting uncertainty as to what losses to report – and how to estimate them. Before the pandemic hit the market and caused stocks to lose 35% of their value, banks were well on their way preparing to estimate… Whitepaper April 13, 2020 Managing Conduct Risk: How Aggregating and Assessing Data Can Drive Culture-Changing Decisions . . .Second in a Series on Risk Quantification Nearly every financial institution expresses a commitment to fair and transparent treatment of customers, investors and partners, but many still struggle to articulate and communicate to employees what they deem to be appropriate conduct. Often, employees are left to presume whether their actions align with their organisation’s culture. This chasm… Whitepaper September 29, 2021 Funding, Privacy, Security and IT System Changes Dominate Priorities for Healthcare Internal Auditors Key Findings From the Latest Survey Conducted by Protiviti and AHIA on Healthcare Provider Organisation Internal Audit Plan Priorities Even before the COVID-19 public health emergency, healthcare organisations were challenged in their mission to deliver high-quality patient care due to provider and staff shortages. Many healthcare organisations have been forced to make severe and often morale-… Survey March 10, 2023 Talent, culture, cybersecurity and resiliency represent top risk issues for higher education institutions The level of uncertainty in today’s global marketplace and the velocity of change continue to produce a multitude of potential risks that can disrupt an organisation’s business model and strategy on very short notice. Unfolding events in Eastern Europe, changes in government leadership in several countries around the globe, escalating inflation, rising interest rates, ever-present cyber threats,… Whitepaper October 5, 2020 Private Equity and Hedge Funds: Methods of Choice for Money Laundering Threat Actors Private investment funds under management have grown over the past 25 years into a several trillion-dollar industry in the United States. In a leaked Federal Bureau of Investigation (FBI) unclassified but sensitive bulletin, the FBI concludes, with high confidence,[1] that threat actors (both financially motivated criminals and foreign adversaries) are using the private placement of funds,… Podcast September 20, 2022 Risky Women Podcast | Risk & Compliance at the Speed of Modern Business: Lynn Haaland Christine Halvorsen, Protiviti's U.S. Risk and Compliance lead, talks with Lynn Haaland, Chief Compliance, Ethics & Privacy Officer at Zoom Video Communications about the Risk and Compliance at the speed of modern business. Halvorsen and Haaland discuss how to establish a successful framework for managing privacy and compliance in a technology company and how to balance top privacy issues at… Newsletter September 13, 2022 Integrating Your Business and Talent Strategy: Partnering With Your CHRO Is a Strategic Imperative by Fran Maxwell, Managing Director People Advisory and Organisational Change Global Leader Today’s challenging business climate demands that boards of directors and executive leaders view the organisation’s talent strategy in coordination and lockstep with their strategic business objectives. High-performing organisations are deploying a new talent game plan, led by their chief human resources… Load More
