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  • Whitepaper

    July 19, 2021
    Customers are major drivers of change in the marketplace. In times of stress, how well companies manage customer experience and expectation can determine whether they succeed. At the height of the COVID-19 pandemic, amid demand spikes and panic buying of household items like groceries and cleaning products, companies that successfully addressed customers’ demands (e.g., restocked alternative…
  • Client Story

    April 22, 2020
    Globalisation and the internet in recent history have generated any number of benefits for corporations, professionals and job seekers by allowing them to seek collaboration and expansion opportunities in new markets. But this virtual free flow of commerce and cooperation can abruptly hit a dead end at the door of regulators with purview over certain countries or jurisdictions, halting businesses…
  • Client Story

    January 2, 2020
    According to the 2018 Census Bureau, 12.8% of the U.S. population has some type of disability. Included in that statistic are those who have impairments that impact accessibility of online websites, applications and documents.These impairments include:Difficulty lifting or grasping, which can impact use of a mouse or keyboardCognitive, mental or emotional impairmentVision impairment (…
  • Newsletter

    March 23, 2020
    In a crisis, clear thinking is needed in the boardroom. The unprecedented nature of the COVID-19 pandemic has set in motion one of the most abrupt disruptions in decades, leaving organisations reeling with uncertainty as fear spreads faster than the virus itself. The Coronavirus Disease 2019 (COVID-19) crisis could very well present the ultimate test of resiliency — for leading companies in…
  • Blogs

    January 16, 2023
    This blog post was written by Junior Consultant Hannah Meijer. Last month, our office had the opportunity to travel to Terschelling for an off-site retreat. In a previous blog, I discussed one of the two ESG (environment, social, and governance) aspects we had at the retreat: the diversity and inclusion workshop. However, while enjoying the beautiful nature of the Dutch Island, we also…
  • Podcast

    November 27, 2023
    Kimberly Dickerson, Executive Vice President - Global Head of Operations and Technology at Protiviti, speaks with Star McDade, Senior Vice President, Audit Services - Staff Agencies, Analytics & Insurance (SA&I) at USAA, about confronting stereotypes by demonstrating the positive influence of risk and assurance professionals, overcoming the challenges in the transformation of auditing…
  • Whitepaper

    September 22, 2022
    Artificial intelligence (AI) is a powerful technology that’s driving innovation, boosting performance, and improving decision-making and risk management across enterprises. It’s also turning data into the key driver of competitive advantage. Over the next two years, organisations across all industries plan to deploy or increase their use of artificial intelligence, according to a recent global…
  • Blogs

    November 21, 2022
    Today’s societal, investor and regulator expectations and the exponential advancement of data and technology are creating significant pressures, demands and opportunities for General Counsel (GC) and their legal departments. Increasingly, they are being called upon to do more, expanding their focus to areas that include environmental, social and governance (ESG); diversity, equity, inclusion and…
  • Flash Report

    July 31, 2023
    On 26 July 2023, the U.S. Securities and Exchange Commission (SEC) adopted amendments1 to its rules on cybersecurity risk management, strategy, governance and incident reporting by public companies subject to the reporting requirements of the Securities Exchange Act of 1934. The SEC’s view is that cybersecurity threats and incidents pose an ongoing risk to public companies, investors and market…
  • Whitepaper

    April 17, 2024
    Environmental, social and governance (ESG) guidance, stakeholder demands and regulatory mandates are evolving and becoming more specific, and the time of taking a “soft approach” to sustainability reporting has passed. As the need to provide, or prepare to provide, limited and/or reasonable assurance in sustainability reporting grows, internal audit’s role in the reporting process becomes obvious…
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