Energy Company’s Budget Process Transformation Drives Agility and Strategic Impact Client Snapshot Profile This client is a U.S.-based, leading producer of clean, safe, reliable, and affordable energy. Situation The company had invested in several thousand Microsoft 365 Copilot licenses and had only rolled out 30% of what had been purchased. They were looking for a trusted partner to help successfully introduce the remaining licenses and increase the number of satisfied Copilot users. Work Performed Protiviti partnered with the client to develop a strategic plan to roll out the new technology and increase adoption. Simultaneously, we introduced change management principles to encourage support for Microsoft Copilot across the organisation’s pilot user groups. Outcome/Benefits Leveraging the Copilot dashboard to monitor usage and new user adoption support resulted in an 82% adoption rate and an increase of 161% in Copilot actions. Specific application use was driven by training and outreach – for example, creating a 690% increase in Word document drafting. Employees want AI; leaders are looking for a path forward. 2024 Work Trend Index Annual Report from Microsoft and LinkedIn We recommend these resources Pro Screen System Integration Microsoft Consulting Solutions Protiviti provides innovative solutions built on a core foundation of security, data and modernisation. Our global team of certified Microsoft experts and MVPs work hand-in-hand with Microsoft to provide comprehensive solutions delivering real value to the business. Pro Tools Gear Get Ready for Microsoft 365 Copilot By embracing AI responsibly and strategically, organisations can boost productivity, drive innovation, and stay competitive in today's dynamic business landscape. M365 Copilot is emerging as a game changer in this quest.
