Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Newsletter December 10, 2021 The Buffett Newspaper Test: What It Means and Why It's Important Transparency and consequences can be powerful leadership deterrents. For the board and CEO and their personal brands, the critical question is, what will key decision-makers in their organisation do in situations when no one is watching? When the subject of ethical and responsible business behavior arises, Warren Buffett advises managers to evaluate every action they take — and not just by legal… Whitepaper May 3, 2021 Customer Service and Complaints: How Firms Can Build Long-Term Resilience and New Capabilities - Top of Mind Compliance Issues for 2021 Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their… Video December 11, 2020 Understanding the Relationship Between Business Continuity Management and Operational Resilience We often get asked, what is the difference between business continuity management (BCM) and operational resilience? Rather than look at the differences, we believe the best way to answer this question is to look at the relationship between these two programmes. Flash Report December 30, 2020 PPP 2.0 – A Renewed Opportunity (and New Set of Headaches) for Lenders As the old saying goes, the best deals are made when neither side gets exactly what it wants. By that standard, the most recent federal pandemic relief bill that finally passed into law in late December certainly qualifies as a great deal. Democrats who for months had been seeking a bill in excess of $3 trillion were undoubtedly disappointed by the final price tag of slightly more than $900… Survey January 16, 2023 2023 Top Risks in the Technology, Media and Telecommunications (TMT) Industry 2022 has been an exigent year for the technology, media and telecommunications (TMT) industry. Many companies continued transformations accelerated during the COVID-19 pandemic, even as they faced an intensifying regulatory environment, geopolitical turmoil and supply chain disruptions.Heading into the new year, companies again are adjusting for more uncertainty and headwinds. The … Newsletter July 13, 2022 Finding Stability and Opportunity Amid Economic Uncertainty With the economic outlook constantly shifting as if it were a moving target, directors need to embrace change and set a tone of focus and confidence when looking to the future. It all starts with asking the right questions. Growth across the global economy is slowing. With the growth rate projected to shrink in 2022 and 2023 by half of what it was in 2021, business conditions have likewise… Survey September 25, 2023 Healthcare Internal Auditors Prioritise Cybersecurity, Business Performance and Technology Modernisation According to the latest Healthcare Internal Audit Plan Priorities Survey conducted by Protiviti and the Association of Healthcare Internal Auditors (AHIA), the top audit priorities for healthcare organizations in 2023 are encompassed in seven themes which are highlighted below and discussed in further detail in the report that follows. Blogs October 30, 2020 Security at the point of entry: The future of identity and access management Identity is the now the place where security starts, but cloud technology has made this task a lot harder. In this article, we share the learnings from a recent webinar, which explored how access challenges are being overcome Infographic February 23, 2022 Infographic: State of ESG and Emerging Technology Initiatives at Retail and Consumer Products Organisations Companies in the Retail and Consumer Products Industry are exposed to material Environmental, Social and Governance (ESG) risks across the value chain – from sourcing and manufacturing to the distribution and use of products. The ever-growing demands and expectations from consumers have forced companies to rethink sustainability for changing times. Even COVID-19 has amplified the need for… Infographic July 15, 2022 Infographic | Top Risks in the Hospitality & Airlines Industry: Labor and Economic Issues Dominate The global travel and tourism market has been on a bumpy recovery after losing roughly 62 million jobs in 2020, as companies adjust to disruptive government policies, changing consumer behavior and an ever-shifting demand for core products and services. In a survey conducted during a recent webinar, participants from the hospitality and airline industry shared their perspectives on… Load More
