Consumer Goods Transforming disruption into a competitive edge Consumer Packaged Goods (CPG) companies face unique challenges and opportunities as e-commerce models become integral to their success and direct-to-consumer online sales overturn traditional retail models. Alongside these changes comes an industry-wide trend toward sustainability solutions, including the use of reusable, sustainable, compostable packaging and a desire for companies to reflect sustainable brand values as the popularity of purpose-driven brands increases.In response, brands must build supply chain resiliency and agility, including the design of regional and tailor-made supply chains focusing on faster and easier delivery options for consumers. All of this transformation must take place while mitigating risks to supply chain reliability, dealing with labor shortages and cyber threats, and responding to shifts in operating models to work from home. Survey April 17, 2025 1 min read CPG and retail risk insights With the ongoing chaos of recent U.S. trade policies unsettling the global economy, retailers and CPG companies fear that tariffs, or even the threat of them, may cause inflation, reduced consumer spending, and a global recession. Long-term planning, strategic investments, and recruitment are the chief concerns for retail and CPG leaders, according to Protiviti's... Read more What we do Our services Sectors we serve Insights Client stories Our Consumer Goods Consulting Services Pro Briefcase Enterprise data and analytics We help companies build a data-driven culture by developing, designing, and implementing advanced analytics and digitalisation. We help access vital data, turn data into actionable insights, and utilise AI technologies to optimise business results. Pro Building office Environmental, social, governance (ESG) Consumer Goods companies face material ESG risks across the value chain, along with the ever-growing demands and expectations from consumers around sustainability. We help companies respond to these risks and opportunities through ESG strategy assessment and creation. Pro Document Files Cloud We help companies implement and adopt cloud capabilities aligned with defined business outcomes, including cost savings, agility, scalability, innovation, and the use of cloud for IT modernisation and digital transformation. Pro Legal Briefcase Digital transformation From supporting growth in e-commerce to replacing legacy applications, we assist through every stage of digital transformation. Through automation, we work with clients to reduce operational costs, implement metrics and governance to drive impact, and harness data and analytics to drive performance. Pro Rightmark Square Supply chain management We help companies meet supply chain demands around quality, speed of delivery, and overall performance by identifying and scrutinising new suppliers, selecting and prioritising parts purchases, providing staff training, and preparing for anticipated disruptions. Pro Screen System Integration Cybersecurity We help companies design, implement, and manage cyber capabilities while protecting data and business assets. We help implement regulatory compliance, privacy, and third-party risk management programmes, while building trust with stakeholders. Pro Workflow Flowchart Data privacy With the fast growth of e-commerce and an expansion of loyalty programmes, there has been an increase in concerns over data privacy. We help organisations build, assess, and strengthen data privacy programmes and ensure compliance with the growing list of privacy regulations to protect customer trust. Sectors we serve Transform for evolving customer needs Consumer goods consulting services Protiviti helps consumer goods and products organisations to rethink core business operations and transform for evolving customer needs and stakeholders’ expectations. Our expertise helps companies to respond quickly to challenges and identify innovative ways to embed resilience, optimise margin and improve operational performance through our consumer goods consulting services. Transform for evolving customer needs Featured client stories A Healthcare Giant's Journey to Evaluate Risk, Strengthen Data Use Licensing Agreements with Third-Party Vendors 5 min read Organisations should regularly monitor obligations and compliance within their third-party contract universe. Multinational Consumer Products Company Modernises FP&A Globally with SAP Analytics Cloud 5 min read This U.S.-based client is a multi-national consumer products company that has been in business for more than 150 years and now has more than 40,000 employees in 80 countries around the globe. Finance Transformation Sets Course for Future Success 5 min read A U.S.-based global skincare company was unable to provide timely financial reporting and performance analytics to its key stakeholders and private equity sponsor. Protiviti partnered with the company’s CFO, VP of Finance, Controller, and key... Previous Article Pagination Next Article