Compliance Insights

The Compliance Playbook: Navigating the Financial Services Industry’s Compliance Priorities in 2025

By Carol Beaumier and Bernadine Reese

The big picture: As we enter the new year, the financial services industry once again faces compliance risks that are increasingly diverse and complex.

Priorities by region: For 2025 we asked a larger-than-usual group of Protiviti colleagues across the globe to help identify the most pressing compliance issues in their market.

Common areas of concern: Artificial intelligence, financial crime, privacy and security, operational resilience, third party risk management, consumer protection, compliance function optimisation, and resourcing were identified as priorities in all regions.

Go deeper: Read about idiosyncratic issues in North America that have emerged from heightened uncertainty, regulators’ ESG focus in Europe and U.K., and conduct and culture concerns in Asia-Pacific. We also look back at our 2024 predictions.

Common 2025 priorities

Carol Beaumier is a senior managing director in Protiviti’s Risk and Compliance practice. Based in Washington, D.C., she has more than 30 years of experience in a wide range of regulatory issues across multiple industries. Before joining Protiviti, Beaumier was a partner in Arthur Andersen’s Regulatory Risk Services practice and a managing director and founding partner of The Secura Group, where she headed the Risk Management practice. Before consulting, Beaumier spent 11 years with the U.S. Office of the Comptroller of the Currency (OCC), where she was an examiner with a focus on multinational and international banks. She also served as executive assistant to the comptroller, as a member of the OCC’s senior management team and as liaison for the comptroller inside and outside of the agency. Beaumier is a frequent author and speaker on regulatory and other risk issues.

Bernadine Reese is a managing director in Protiviti’s Risk and Compliance practice. Based in London, Reese joined Protiviti in 2007 from KPMG’s Regulatory Services practice. Reese has more than 30 years’ experience working with a variety of financial services clients to enhance their business performance by successfully implementing risk, compliance and governance change and optimising their risk and compliance arrangements. She is a Certified Climate Risk Professional.

There's a better way to manage the burden of regulatory compliance. Imagine if functions were aligned to business objectives, processes were optimised, and procedures were automated and enabled by data and technology. Regulatory requirements would be met with efficiency. Controls become predictive instead of reactive. Employees derive more value from their roles. The business can take comfort that their reputation is protected, allowing for greater focus on growth and innovation.

Protiviti helps organisations integrate compliance into agile risk management teams, leverage analytics for forward-looking, predictive controls, apply regulatory compliance expertise and utilise automated workflow tools for more efficient remediation of compliance enforcement actions or issues, translate customer and compliance needs into design requirements for new products or services, and establish routines for monitoring regulatory compliance performance.

See our latest Compliance Insights Newsletter

Learn More
  1. https://www.mckinsey.com/capabilities/quantumblack/our-insights/the-state-of-ai
  2. Key requirements include information and communication technology (ICT) risk management; ICT third-party risk management, digital operational resilience testing; ICT related incidents, information sharing and oversight of critical third-party providers.
  3. https://pestleanalysis.com/what-is-pestle-analysis/
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