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  • Client Story

    March 17, 2021
    Financial lender and co-op owner get a fresh start with an integrated CRM solution
    The impending retirements of two key executives would constitute a significant disruption for any enterprise. It’s even more disruptive when the business’s legacy customer relationship management (CRM) system was home-built by the departing CIO, and other legacy systems split customer data into separate collections. Under such circumstances, a few agile interventions might be called for. As with…

  • Whitepaper

    March 19, 2021
    Finance Priorities in the COVID Era – Digital Dominance and Flexible Labor Models
    Skills and Scale: The New Finance Labor Model Proves Its Real-World Value The finance labor model of the future has passed a major test – and it was a massive one. The results of Protiviti’s latest global survey of CFOs and finance leaders show that finance organisations which leverage a diverse talent pool of full-time employees, contract and temporary workers, expert external…

  • Podcast Transcript

    September 14, 2023
    Transcript | Achieving Digital Maturity in Finance – with Chelsea Black and Kizzy Gift
    In this episode, we discuss digital maturity in finance. Or more specifically, how more finance organisations are employing ERP systems, moving to cloud-based systems, transitioning more to analytics, and with that, understanding the talent management and risk management needs that are required with these major changes.Sharing their insights on these issues are two Protiviti experts, Chelsea…

  • Podcast

    September 14, 2023
    Podcast | Achieving Digital Maturity in Finance – with Chelsea Black and Kizzy Gift
    In this episode, we discuss digital maturity in finance. Or more specifically, how more finance organisations are employing ERP systems, moving to cloud-based systems, transitioning more to analytics, and with that, understanding the talent management and risk management needs that are required with these major changes.  Sharing their insights on these issues are two Protiviti experts,…

  • Flash Report

    December 30, 2020
    PPP 2.0 – A Renewed Opportunity (and New Set of Headaches) for Lenders
    As the old saying goes, the best deals are made when neither side gets exactly what it wants. By that standard, the most recent federal pandemic relief bill that finally passed into law in late December certainly qualifies as a great deal. Democrats who for months had been seeking a bill in excess of $3 trillion were undoubtedly disappointed by the final price tag of slightly more than $900…

  • Video

    August 3, 2023
    Video | Considerations and the Future for SAP
    Vijan Patel, Managing Director, discusses the key questions leaders utilising SAP should be asking themselves and the future of this powerful technology. Learn about Protiviti's SAP Consulting Services and how to maximise the value of your SAP investment.

  • Whitepaper

    May 26, 2021
    Credit Balances and Government Overpayments
    Issue On February 12, 2016, the Centers for Medicare & Medicaid Services (CMS) released the Medicare Program; Reporting and Returning of Overpayments Final Rule (Final Rule) governing the investigation, identification, refunding, and reporting of Medicare Parts A and B overpayments. The Final Rule provided much-needed detail and clarity to Parts A and B associated obligations created by…

  • Podcast

    March 28, 2023
    Future of Crypto Innovation and Regulation
    Over the past year, as one crypto organisation after another has been beset by fraud or declared bankruptcy, countless headlines have surfaced warning of the death of the crypto industry. Yet the damage has been largely contained. The developments have raised many questions about digital assets, cryptocurrency and blockchain technology as well as regulation and other factors that may help the…

  • Whitepaper

    July 17, 2020
    Understanding Changes in Resilience Risks from Technology Advancements
    How resilient is our organisation? How do we track our organisation’s change in resilience? Those are two of the most common questions posed by boards on the topic of resilience. The proper responses to these seemingly abstract questions require a firm understanding of the organisation’s ability to recover important services and functions, as well as the ability to benchmark resilience, either on…
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